Shipping Policy

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped along with tracking information.

We offer simple flat rate shipping: Orders above 1 pound and $50 will receive upgraded services at no extra cost. 

In most cases a PO Box address can be used. In the case that we are unable to ship the address provided, you will be notified. If a new address is not provided we will cancel your order within 2 days automatically.

Late Shipments:Soon after your order with cbmtools.com ships you should receive an e-mail notification that includes tracking information for your shipment. We expect that you will receive your shipment within the timeframes detailed under Estimate Delivery Time. If two business days have passed beyond this timeframe please use the Contact Us form with and notify us about your issue.

Damaged Shipments (Common Carrier)In the rare event that your order arrives damaged, please let the driver know and refuse the shipment. Then please use the Contact Us form to arrange for a replacement order.

If you have any questions or concerns regarding shipping information, please let us know.